Sensitivity is the art above all that we need to cultivate. I feel this with great force because I am still trying to learn it. I recall with sadness my insensitivity years ago to the difficulties of one of my closest friends. His marriage was breaking up and although I saw him regularly during the period, I was completely unaware of his unhappiness. With such a lesson in my background, I should have learnt by now - yet I still manage to tread hard on tender toes. All this makes me even more certain that if we are to speak to others, we first need to learn to listen to them with sensitivity.
George Gorman, 1981